Privacy Policy

This policy explains what information Tucson Water Damage Restoration collects through this website and by telephone and email, why we collect it, and what we do with it. It applies to this website and to inquiries made through the phone number and email address published on it.

Who we are

We are Tucson Water Damage Restoration, a water damage and mold restoration business serving Tucson, Arizona. You can reach us on +1 (520) 594-1990 or at [email protected], open daily, 8:00 am – 9:00 pm.

Information you give us

There is no contact form, booking system, newsletter sign-up or live chat on this website. The only ways to contact us are the telephone number and the email address shown above, so the information we hold about you is whatever you choose to tell us when you call or write. That is typically your name, the number you called from or your email address, the address or location of the property, and a description of the damage or problem you want help with.

Information collected automatically

This site uses a third-party call tracking and analytics service. It records page views, and it may substitute the telephone number displayed on the page so that calls can be attributed to the visit that produced them. To do that it reads information your browser sends with every request – your browser and device type and the page that referred you – and it stores a small amount of data in your browser’s session storage, which your browser discards when you close the tab. When you call the number on this site, the call may be routed through that service and logged with the calling number, the date, the time and the length of the call.

We do not run advertising pixels or remarketing tags on this site, and we do not set advertising or analytics cookies of our own. Some content is loaded from other companies’ servers – web fonts and the map shown on our contact page are served by Google – and those requests reach those companies directly, where their own privacy practices apply.

How we use your information

We use what you tell us to answer your inquiry, to understand the problem well enough to advise you, to quote for and carry out work, and to follow up about that work. We use call and page data to understand which parts of the site produce inquiries and to make sure the phone number on the site is working.

Who we share it with

We do not sell your information and we do not share it for other companies to market to you. We share it only with the service providers who operate this website, our email, and the call tracking service described above, and only so that they can provide those services to us. We may also disclose information where the law requires it, or where it is needed to establish or defend a legal claim.

How long we keep it

We keep inquiry records for as long as we need them to deal with your inquiry and any work that follows, and afterwards for as long as we are required to keep business records or may need them for a legal claim. When a record is no longer needed for either purpose, we delete it.

Your choices

You can ask us what information we hold about you, ask us to correct it, or ask us to delete it. Email [email protected] or call +1 (520) 594-1990 and tell us what you would like us to do. If you would rather we did not keep a record of your inquiry at all, say so when you contact us.

Children

This website is intended for property owners and managers. It is not directed at children, and we do not knowingly collect information from them.

Other websites

Where this site links to another website, that site is outside our control and this policy does not cover it. We suggest reading the privacy policy of any site you go on to use.

Changes to this policy

If we change how we handle information, we will update this page. The version published here is the one that applies.

Contact us about privacy

Tucson Water Damage Restoration
Phone: +1 (520) 594-1990
Email: [email protected]
Open daily, 8:00 am – 9:00 pm
Serving Tucson, Arizona